Canon Managed Print Services: a complete service offering and ... - Megamodo

With the program Into Managed Print Services (MPS) Canon itself as a partner for the management of all or part of the assets of printing the customer, with the aim of providing support from the planning stage right through to the delivery. From today, Canon depending on the type of customers and the different needs MPS offers its services in three different modes:
• Canon Full MPS, intended for large companies;
• Canon MPS Essential, designed for medium-sized enterprises up to 400 employees;
• Canon Basic Print Services, structured according to the needs of small businesses from 10 employees.

“MPS up to now has had a great success because it has provided a new way to manage relationships supplier / customer. We do not sell more than just products, but we offer a support that Canon sees itself as a partner of a company and share the common goal of optimizing resources, reduce costs and produce a concrete saving. – said David Balladore, Solution Marketing Manager at Canon Italy – If until now we have worked with large organizations, such as Fiera Milano and Decathlon to cite a few examples, we realized that even small and medium-sized enterprises are showing more and more the need to reduce the costs of printing and in general to optimize the management of document flows. “

Into That’s why Canon has decided to develop an even more targettizzata on the needs of companies of different sizes, grouping specific tools adapted to different levels of complexity of document management.
Canon MPS program is Full divided into several phases: in the first analysis plays a Canon MPS audit to fully understand the needs of each client, evaluating the existing machinery and printing behavior, and identifying inefficiencies in order to establish the total cost of ownership (TCO) . The next phase called “design” provides that Canon experts analyze the results of the MPS with the aim of designing a solution consisting of technology, software and services that meet the diverse needs of the present and the evolution of the same over time. The team Canon planning for deployment of the project, ensuring a perfect transition to the new managed solution, using a methodology agreed with the client that provides training and communications to support both the company and the end users.

Into The Canon Client Service Manager ensures that the machinery and workflows related to the production of documents to maintain optimum performance in the long term, with particular attention to the achievement of key performance indicators (KPI) and the agreed SLAs. Finally, what distinguishes the MPS program of Canon from the competition is the phase of “Review” which provides regular updates designed to ensure continuous improvement, supporting the changing business needs.

Into “Essential MPS is designed to maintain the added value and effectiveness of MPS with Full simplification of some phases and the inclusion only of the tools necessary to meet the needs of optimization of document management companies with a Fewer employees . – Added Sturaro Marco, Italy Marketing Solution Canon – Canon provides marketing tools to support the promotion of Essential MPS, including brochures dedicated to share with the customer’s approach and strategy MPSE Canon, presentations to go into detail about the benefits and savings that the new program offers businesses and finally the tool relative to the Print Audit and Energy Saving & Green that allow you to analyze the current situation of the client in order to propose the project MPSE customized according to identified needs. “

Into Essential MPS is divided into a first phase of the assessment report which provides a survey submitted to the online customer, a second phase of the project structuring that defines the print policy, the operating manual and the hardware and software structure. Following the implementation of the project and the integration of printing devices in the infrastructure with its staff training. Even for MPSE will stay in the “customer reviews” a six-monthly review aimed to monitor the maintenance of the results of saving and optimization obtained.

Into The New Essential MPS strategy will have as main actors the four regional offices of Italy and its Canon Canon Accredited Partner that will propose the managed print services through the program MPS Basic Print Services, providing the necessary tools for its implementation to ‘internal small businesses.

Into Allied of MPS is the platform for document management Canon’s uniFLOW solution equipped with an integrated report of all the costs of printing, copying and scanning that provides secure printing. Thanks to the “follow-me”, each user can choose the most appropriate time and place to the press, by means of an identifying badge or a user code. This feature also allows you to easily and quickly scans and compression of documents from Canon multifunction devices directly to email or file system, such as Microsoft SharePoint or Therefore Canon. uniFLOW allows the administrator to set rules on how to print documents through access control, thus optimizing the management of costs.

Finally Into the MPS services are perfectly aligned with the needs of business printing from mobile devices and cloud computing. Also, thanks to the functionality of uniFLOW and dedicated app, users can print documents from their mobile devices without compromising data security.